May 24, 2007

eBay 75!

I've just reached my 75th feedback on eBay and so far all I'm a perfect 100% with my positive feedback. I think I'm one of the lucky ones so far *knock on wood* on eBay as I always hear many negative experiences others have had. Hopefully this won't happen to me in my eBay journey.

Posted by kance at 10:35 PM | Comments (0) | TrackBack

October 29, 2006

Sprint Email Support

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Amazingly, Sprint email support responded to my email (within 20 minutes of me sending it) regarding their text messaging blocking feature not working. Either they're on top of responding to emails or they're big fans of my blog. I'm sure it's the not the latter. In any case, I hope this is a good sign and I hope they also prove me wrong with my prediction of how fast they'll be able to fix it. Nice work Sprint email support gang.

Update: Not sure exactly when it happened, but the SMS blocking feature worked for me when I tried it on Friday, Nov. 12, 2006. Kudos, Sprint! Now if you guys would only lower the prices for your services.

Dear Kent,

I apologize for the inconvenience caused to you due to the problems with the text message block feature of the website. Thank you for contacting Sprint together with Nextel.

The problem with the text messaging block feature of the website is a known issue. Our technicians are working to resolve this issue. Please be assured that the problem will be resolved very soon.

Thank you for emailing us.

Freddie A.

Posted by kance at 11:34 PM | Comments (0) | TrackBack